Do you Ship overseas?
Yes we do. Take a look at our Shipping Policy page. At the moment our delivery worldwide takes 3-7 days. Please note that we reserve the right to stop shipping to any country in the world at any time. If this was to affect you, we will offer a full refund.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 2-3 business days to arrive. Overseas deliveries can take anywhere from 3-7 business days.
What shipping carriers do you use?
At the moment we use Royal Mail for internal delivery and UPS for worldwide delivery.
Can I return my product?
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. We offer a 14 day return policy. Please see our Return Policy page.
Can I get my product personalised?
No. We do not offer that facility.
Are the products authentic?
Yes they are. We have the right to sell them and our manufacturers have the license to make them. We would never sell a product that was illegal.
Why do you not have product descriptions?
We do but just as key features. We wanted to do something different to the same old long descriptions. Many people glance over product description and focus on the key features so we decided to cut the middle man and just show the most important features of the product. This way you can quickly see the benefits of the product and make the simple decision to buy.